CAREER SUMMARY

Extensive experience in various IT responsibilities for high growth companies. The majority of that time has been in management positions implementing new IT solutions to gain productivity and to enable the business for future growth. My goal is to bring a constant flow of value to my organization and I achieve this through collaboration, responding to change, iterative learning, and keeping commitments.

 

EXPERIENCE

Basic Research, Salt Lake City, UT 2/06-present

Director of Information Technology

Responsible for all aspects of IT including ERP/CRM applications, custom software development, network, data center, system administration, telecommunications, disaster recovery, B2C web development

Manage 12 employee IT staff and responsible for $2.5M IT budget.

In less than two years I directed my team to implementing several changes to improve IT infrastructure for stability and future growth. These initiatives include;

- Providing an environment where my team can learn and succeed.

- Finished implementation of Mas500 ERP and SalesLogix CRM.

- Built an OLAP data warehouse to report company KPI’s via web based dashboards.

- Replaced e-commerce web sites and shopping cart to open source technology (LAMP).

- Complete data center and switching infrastructure overhaul and network documentation.

- Selected new call center order management system to replace home-grown system.

- Introduced initiatives to improve PCI compliance & IT best practices such as SLA’s & Change Control.

- Introduced and currently practicing Agile techniques with IT projects.

 

Making Memories Wholesale Inc, Centerville, UT  11/99-2/06

Director of Information Technology

• As IT Director was responsible for all IT responsibilities and managed a four employee IT staff.

• Promoted to IT Director and member of Mgt Team, from IT Mgr position in August 2005.

• Promoted from Webmaster/Applications Specialist position in November 2002.

 

SKILLS SUMMARY

Management

Life-long student of leadership & management topics, Agile project management, business and IT alignment, good understanding of other functional business areas such as manufacturing & distribution, accounting, marketing, & e-commerce.

ERP/CRM

Mas500, Mas90/200, SalesLogix CRM, DCWarehouse, EDI, Great Plains

Web Technologies

PHP, ColdFusion, JavaScript, HTML, XML, SOAP

Database Technologies

MS SQL Server 2000, 2005 SSAS, SSIS, SSRS. MySQL, Access

Business Intelligence / Reporting Technologies

Crystal Reports, SQL Server Reporting Services, Proclarity Dashboards, Web Analytics

Systems / Network / Teleco Experience

Avaya, VOIP, Intermec, CTI, basic routing & switching, 802.11, Win2003, Active Directory, Exchange 2003

EDUCATION

Masters Business Administration -  (Expected Spring 2009)

Westminster College, Salt Lake City, Utah

B.S., Information Systems & Technology - 2002

Weber State University, Ogden, Utah

 

PROFESSIONAL ASSOCIATIONS OR MEMBERSHIPS

Society of Information Management

Salt Lake ColdFusion Users Group, Mas500 Users Group,